Website Four Seasons Silicon Valley
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A contemporary business hub with the highest standards of innovative hospitality. At the heart of Silicon Valley, experience a first-hand connection to the region’s tech legacy, sports and music venues and discover local adventures blended with artful sophistication. Four Seasons Hotel Silicon Valley brings an inventive approach to creative events, seasonal pop-up experiences, lifestyle facilities and culinary craftsmanship that culminate in the ultimate urban getaway.
Four Seasons Hotel Silicon Valley is proud to provide our guest the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
The Opportunity:
Four Seasons Hotel Silicon Valley is currently looking for a Catering Sales Manager.
Essential function of the job:
Responsibilities and essential job functions include but are not limited to the following:
- Client Relationship Management: Develop and maintain trusted client relationships, understanding their needs to deliver exceptional service that secures repeat business and referrals.
- Event Planning and Coordination: Oversee all aspects of event planning, from menu selection and logistical arrangements to staffing and event setup, ensuring seamless execution and adherence to Four Seasons standards.
- Sales and Revenue Generation: Generate new business leads, negotiate contracts, and close catering sales for events. Upsell and cross-sell services to optimize revenue across all food & beverage outlets.
- Banquet Event Orders (BEOs): Develop and manage BEOs and Resumes, ensuring accurate communication of event details to all departments involved.
- Financial Management: Create cost estimates, manage budgets, and coordinate billing with the Accounting team. Ensure profitability while meeting client expectations and maintaining high standards.
- Vendor and Department Collaboration: Work closely with Culinary, Banquet, Reservations, and Front Desk teams to ensure flawless event coordination. Manage relationships with third-party vendors and oversee load-in and event breakdown.
- Quality Assurance and Post-Event Follow-up: Conduct post-event evaluations and collect feedback to assess client satisfaction and enhance future event planning. Participate in daily and weekly meetings to report on event updates and client needs.
Qualifications and Skills:
- Experience: Minimum 3 years in a similar role within a luxury or ultra-luxury hotel.
- Education: Associate’s degree in hospitality, event planning, or related field preferred.
- Skills: Proficiency in Delphi, Microsoft Office Suite, and strong familiarity with event planning software. Exceptional communication, organizational skills, and problem-solving ability.
- Language: Required to speak, read and write English, with fluency in other languages preferred.
- Schedule: Must be able to work evenings and weekends
- Grooming: All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided)
- Personal Attributes: A proactive, detail-oriented relationship builder with a passion for hospitality and high standards of service.
- Eligibility: Must provide work authorization document – proof of eligibility to work in the United States of America
What to Expect:
- Salary Range: $75K to $95K plus bonus
- Be part of a cohesive team with opportunities to build a successful career with global potential.
- Fully paid for medical, dental, and vision insurance for employee and plus one.
- Holiday, vacation, and sick pay.
- 401k participation with a company matching program.
- Complimentary stays at Four Seasons worldwide (subject to availability).
- Free employee meals prepared by the culinary team.
- Complimentary dry cleaning of employee uniforms.
- Free employee parking.
- Flex work days.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
To apply for this job please visit careers.fourseasons.com.